Section outline
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- Whole test - click to listen
Transcript and commentary
Example candidate response transcript – low
Role play card 4 transcript
Teacher/examiner: Helo, terima kasih kerana memanggil talian khidmat pelanggan kami. Bagaimana saya boleh bantu? [The teacher/examiner reads the first question exactly as printed.]
Candidate: Saya komputer ialah rosak. [There is some element of response here, with error in the word order of saya and komputer which does not impede communication.]
Teacher/examiner: Bilakah anda membeli komputer riba ini? [The teacher/examiner reads the second question exactly as printed.]
Candidate: Pada minggu depan. [Not a creditable response as the candidate uses the wrong time frame.]
Teacher/examiner: Bilakah anda membeli komputer riba ini? [The teacher/examiner repeats the first question.]
Teacher/examiner: Sila jawab dengan suara yang kuat. [The teacher/examiner requests the candidate to speak louder.]
Teacher/examiner: Sila jawab dengan suara yang kuat. [The teacher/examiner again requests the candidate to speak louder. The teacher/examiner should do not this too many times as it may confuse the candidate as to whether it is part of the speaking test.]
Teacher/examiner: Bilakah anda membeli komputer riba ini? [The teacher/examiner asks the first question the third time. The teacher/examiner should have moved on to the next question as questions can only be asked twice.]
Teacher/examiner: Mengapakah anda memilih komputer riba ini? [The candidate is unable to answer the question. The teacher/examiner asks the 3rd question exactly as printed.]
Candidate: Boleh ulang semula? [The candidate asks for a repeat of the question. Candidates are allowed to ask for a question to be repeated once.]
Teacher/examiner: Mengapakah anda memilih komputer riba ini? [The teacher/examiner repeats the question exactly as printed.]
Teacher/examiner: Mengapakah anda perlukan komputer riba ini dibaiki dengan segera? [The teacher/examiner moves on to Task 4.]
Teacher/examiner: Mengapakah anda perlukan komputer riba ini dibaiki dengan segera? [As the candidate does not offer any response, the teacher/examiner repeats the question to give the candidate the opportunity to work for the available marks.]
Teacher/examiner: Boleh saya tahu, jika anda ingin membeli komputer riba baharu, apakah ciri-ciri
yang penting bagi anda? [The teacher/examiner has already repeated the question for Task 4 once, so she moves on to Task 5.]
Teacher/examiner: Boleh saya tahu, jika anda ingin membeli komputer riba baharu, apakah ciri-ciri
yang penting bagi anda? [The teacher/examiner repeats the question exactly as printed.]
Teacher/examiner: Baiklah, kita sudah tamat sesi permainan peranan. Saya akan pergi ke topik pertama. [Clear end to the role play and transition to the first Topic conversation.]
Topic conversation 1 transcript – Topic 3 Pengangkutan awam
Teacher/examiner: Topik anda ialah pengangkutan awam. [Clear announcement of the first topic.]
Teacher/examiner: Apakah jenis pengangkutan awam yang anda biasa gunakan? [The teacher/examiner reads the first question. However, the word order of anda and biasa has been swapped. Questions should be asked exactly as printed.]
Candidate: Saya biasanya menggunakan jenis kereta api. [A brief, appropriate answer with no development. This is an opportunity for the teacher/examiner to ask an Extension Question to get more details and information from the candidate.]
Teacher/examiner: Nyatakan jenis-jenis pengangkutan awam yang ada di negara anda. [The teacher/examiner does not ask any Extension Question but reads the next question as printed.]
Teacher/examiner: Nyatakan jenis-jenis pengangkutan awam yang ada di negara anda. [The teacher/examiner repeats the question exactly as printed.]
Candidate: Di negara mempunyai kereta dan kereta api atau kereta …wait… [There is an indication here that the candidate has understood the question but she is unable to provide more details.]
Teacher/examiner: Baiklah. Ceritakan tentang pengalaman terkini anda menaiki pengangkutan awam. [The teacher/examiner asks the first part of Task 3 exactly as printed.]
Candidate: Tolong ulang semula? [The candidate asks for a repeat of the question. Candidates are allowed to ask for a question to be repeated once.]
Teacher/examiner: Ceritakan tentang pengalaman terkini anda menaiki pengangkutan awam. [The teacher/examiner repeats the first part of Task 3 exactly as printed.]
Candidate: Dalam minggu lepas saya.. saya mempunyai kereta api, saya mempunyai kereta api untuk pergi ke Johor Baharu. [This answer indicates that the candidate had understood the first part of the question. However, the incorrect verb used in the answer leads to some ambiguity.]
Teacher/examiner: Ceritakan lebih lanjut. [The teacher/examiner asks an Extension Question to elicit more information. She actually doesn’t need to ask an Extension Question here as the second part of the task actually asks for the details.]
Candidate: Saya pergi ke Johor Baharu dengan kereta api kerana saya ialah pergi ke nenek saya. Kereta api ialah cepat dan saya suka. [The candidate has understood what is required but has difficulty expressing her ideas. Her answer contains an attempt at relevant details, but the vocabulary errors lead to ambiguity.]
Teacher/examiner: Pada masa depan, adakah anda akan mempunyai kenderaan sendiri atau anda akan menggunakan pengangkutan awam? [The teacher/examiner asks the next question, instead of the second part of Task 3. The teacher/examiner should not miss any question and must ask the questions exactly as printed.]
Teacher/examiner: Pada masa depan, adakah anda akan mempunyai kenderaan sendiri atau anda
akan menggunakan pengangkutan awam? [The teacher/examiner repeats the first part of Task 4 exactly as printed.]
Teacher/examiner: Pada pendapat anda, apakah kebaikan menggunakan pengangkutan awam? [The teacher/examiner does not ask the second part of the question as candidate was unable to answer the first part. She should have asked the Alternative Question to Task 4 but doesn’t. Instead, the teacher/examiner moves on to the first part of Task 5.]
Teacher/examiner: Pada pendapat anda, apakah kebaikan menggunakan pengangkutan awam? [The teacher/examiner repeats the first part of Task 5 exactly as printed.]
Candidate: [candidate mumbles something that isn’t clear here] Saya pen… Pada pendapat saya, saya menggunakan kereta atau bas. [A very ambiguous answer giving no indication that the candidate has understood the question.]
Teacher/examiner: Topik pertama kita sudah tamat. Sekarang saya akan pergi ke topik kedua. [The teacher/examiner should have asked the Alternative Question provided for Task 5 to encourage a less ambiguous response and which the candidate may have found easier to understand but she ends the conversation and moves on to Topic conversation 2.]
Topic conversation 2 transcript – Topic 7 Kitar semula
Teacher/examiner: Tajuk topik kedua anda ialah Kitar semula. [Clear announcement of the second topic.]
Teacher/examiner: Apakah bahan yang biasanya anda kitar semula? [The teacher/examiner reads the first question exactly as printed.]
Candidate: Saya biasanya kitar semula … [The candidate is unable to give an appropriate answer.]
Teacher/examiner: Apakah bahan yang biasanya anda kitar semula? [The teacher/examiner repeats the question.]
Candidate: Biasanya saya kitar semula plastik makan. [A brief, appropriate answer.]
Teacher/examiner: Di manakah anda biasanya membuat aktiviti kitar semula? [The teacher/examiner asks the next question exactly as printed.]
Candidate: Saya biasanya kitar semula di … [The candidate is unable to give an appropriate answer.]
Teacher/examiner: Ceritakan tentang pengalaman terakhir anda membuat aktiviti kitar semula. [The teacher/examiner asks the first part of Task 3. She should have repeated the question for Task 2 once.]
Candidate: Saya dan ibu bapa saya …ke kali.. di… [The candidate begins her answer but then hesitates.]
Teacher/examiner: Ceritakan tentang pengalaman terakhir anda membuat aktiviti kitar semula. [The teacher/examiner repeats the question.]
Teacher/examiner: Apakah yang anda kitar semula baru-baru ini? [The teacher/examiner asks the Alternative Question provided for Task 3.]
Candidate: Tolong ulang semula. [The candidate requests that the teacher/examiner repeats the question.]
Teacher/examiner: Huh? [The teacher/examiner appears to not have heard the candidate’s request.]
Candidate: Tolong ulang semula. [The candidate requests that the teacher/examiner repeats the question.]
Teacher/examiner: Maaf, saya tak boleh ulang soalan ini. [The teacher/examiner rejects the candidate’s request for the question be repeated. The teacher/examiner should have repeated the question as it would have only been the second time the question is asked. All questions can be asked twice.]
Teacher/examiner: Apakah yang mungkin terjadi pada masa hadapan jika kita tidak kitar semula? [The teacher/examiner asks the question for Task 4 exactly as printed.]
Teacher/examiner: Apakah yang mungkin terjadi pada masa hadapan jika kita tidak kitar semula? [The teacher/examiner repeats the question for Task 4.]
Teacher/examiner: Adakah anda lebih suka membeli barangan baharu berbanding barangan terpakai? [The teacher/examiner asks the question for the first part of Task 5. Given that the candidate was unable to answer the question for Task 4, the teacher/examiner should have asked the Alternative Question instead.]
Teacher/examiner: Adakah anda lebih suka membeli barangan baharu berbanding barangan terpakai? [The teacher/examiner repeats the question.]
Teacher/examiner: Sesi anda sudah tamat. Terima kasih. [The teacher/examiner should have asked the Alternative Question provided for Task 5 which the candidate may have found easier to understand but instead, she ends the conversation and the exam.]
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Moderator comments - Role play
Conduct of the testCandidate is unable to answer most of the questions and teacher/examiner asks most questions twice.
Candidate response
Mark awarded for task 1 = 2 out of 2 There was an error in the word order of saya and komputer which did not impede communication.
Mark awarded for task 2 = 0 out of 2 The candidate used the wrong time frame.
Mark awarded for task 3 = 0 out of 2 The candidate asked for the repeat of the question but did not answer when teacher/examiner repeated the question.
Mark awarded for task 4 = 0 out of 2 The candidate did not answer the question.
Mark awarded for task 5 = 0 out of 2 The candidate did not answer the question.
Total mark awarded = 2 out of 10
Moderator comments - Topic conversationsTopic 3: Pengangkutan awam
Topic 7: Kitar semula
Conduct of the testThe teacher/examiner changed some words in the script. In the first topic conversation, the teacher/examiner missed out the second part of Task 3. The teacher/examiner did not make use of Alternative Questions when the candidate was unable to answer the questions.
The teacher/examiner did not repeat the question in the second topic conversation.
Candidate response
In topic conversation 1, the candidate understood most of the question but found it difficult to express her ideas and develop the answers. In some answers they tried to offer more details but using the wrong verb or vocabulary lead to ambiguity.
In topic conversation 2, the candidate was unable to give answers.
Mark awarded for Communication = 4 out of 15
Mark awarded for Quality of Language = 4 out of 15
Total mark awarded = 8 out of 30
Moderator comments (Whole test)
How the teacher/examiner performance could improve
For role play, the questions can only be repeated ONCE. If the candidate is still unable to answer, the teacher/examiner must move on to the next question.
The teacher/examiner should ask the questions exactly as they are printed. The questions should not be modified.
In the first topic conversation, the Teacher/examiner misses out the second part of Task 3. The teacher/examiner should not miss out any questions set in the tasks.
For topic conversations, the teachers/examiner must repeat the question ONCE if the candidate is unable to answer. If the candidate is still unable to answer, the teacher/examiner must move on to the next question or to the Alternative Question if that is available. Alternative question can be repeated ONCE.
The teacher/examiner should have asked the Alternative Questions when the candidate is unable to answer the questions.
The teacher/examiner should have asked extension questions to encourage a fuller response.
How the candidate performance could improve
In topic conversations, the candidate should have developed their answers and given more details and expressed their opinion.